RENTAL REQUIREMENT

  • VOLID DRIVER'S LICENSE -- AGE HAS TO BE 21 OR OLDER (Young Driver (21yrs-24yrs) additional $15/day)​​ 
  • PASSPORT (if driver's license is not issued in the United States)​
  • ​CREDIT CARD ​-- Please make payment with a credit card to confirm reservation.
  • INSURANCE (POLICY NUMBER) -or You May purchase at One's Rent A Car.

HOW TO RENT/RETURN

*WAIKIKI SEASIDE OFFICE (8AM-2PM)       

 -after process paperwork, we have shuttle to our Main Office parking to check-out the vehicle.

-RETURNING will be at our Main Office and there is shuttle back to the WAIKIKI SEASIDE OFFICE. (LAST SHUTTLE 6:30 PM)

*ALA MOANA HOTEL OFFICE (8AM-6PM).               

-START/RETURN all at the ALA MOANA HOTEL OFFICE.

*MAIN OFFICE (8AM-7PM)

-START/RETURN all at the MAIN OFFICE.

-This is also start/return location for customers showed up at the WAIKIKI SEASIDE OFFICE.

*AIRPORT OFFICE (MINIMUM RENTAL 3DAYS) (8AM-7PM by reservation only).                       

-we pick you up at the arrival and shuttle to AIRPORT OFFICE to start.                                          

-you can return at MAIN OFFICE or AIRPORT OFFICE. 



ABOUT RESERVATION

*Please come to pick up your vehicle at the location you made reservation on your reservation time. 

*Your reservation is not guaranteed after 30minutes of your reserved time.

*Vehicle Need to be return at the LOCATION we agreed when you pick up the vehicle by due time. (There is no return after or before our business hours. No drop box.) The late charge apply to vehicle returned after due time.

CANCEL CHARGE

・48HR Before from your reservation date and time=No charge,Full Refund

・24HR Before from your reservation date and time=50% From the rate of car itself

・Less than 24HR from your reservation date and time=:90% From the rate of car itself

GAS

out full tank, return it full tank. If the gas is not full upon return, it will be charged with service fee.

CITATION

need to inform rental agent. Citation charge with service charge will be charged.

CLEANING FEE

for returned vehicle with wet seat(s) and/or extremely dirty (such as sands, food, ,,)